Human Resource Management in the Metaverse: An Exploratory Review of the Emerging Literature

Document Type : Original Article

Authors

1 Faculty of Financial Sciences, Management and Entrepreneurship, University of Kashan

2 M.Sc. Student, Department of Finance, Faculty of Management and Entrepreneurship, University of Kashan

Abstract
The metaverse, by providing interactive virtual environments, is redefining and creating new spaces for attracting, training, evaluating, and shaping employee experiences in human resource management (HRM). Accordingly, the present study aims to offer an exploratory review of the emerging literature on HRM in the context of the metaverse and its related technologies. To this end, a systematic review strategy was employed. Relevant studies were identified through searches in Scopus and Web of Science, while SpringerLink and ScienceDirect were additionally consulted. Retrieved studies were screened and selected for final analysis. Data were examined using qualitative content analysis, complemented by descriptive indicators to depict prevailing trends. Findings indicate that the metaverse entails significant implications for HRM across three dimensions: technical, human, and organizational. From a technical perspective, technologies such as artificial intelligence, blockchain, and digital twins have contributed to optimizing certain HR processes, while challenges related to cybersecurity and protection of organizational knowledge remain salient. From a human perspective, the literature reveals a duality between increased productivity and the emergence of negative psychosocial outcomes for employees, including technostress and digital fatigue. At the organizational level, the metaverse has prompted a rethinking of HR strategies and business models; however, it is accompanied by challenges such as resistance to change and lack of coherent evaluation frameworks.Content analysis shows that the dominant focus of research has been on technical and economic dimensions, with comparatively limited attention to social, ethical, and cultural aspects—reflecting conceptual reductionism.

Keywords

Subjects


Articles in Press, Accepted Manuscript
Available Online from 15 June 2026